Terms and Conditions

1. Acceptance of Terms

By accessing or using the qdf platform, you agree to be bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and the qdf platform operators.

We reserve the right to update these terms at any time. Your continued use of the site after such updates are posted constitutes your formal acceptance of the revised terms. We encourage users to review this page regularly.

2. Eligibility

To create an account and use our services, you must meet the following criteria:

• You must be at least 18 years of age, or the legal minimum age required by the laws applicable to Philippines.
• You must possess the legal capacity to enter into a binding contract.
• You must be located in a jurisdiction where online gambling is permitted. Access from restricted regions is strictly prohibited.

3. Account Registration and Security

When registering, you must provide accurate, current, and complete information. Providing false details may lead to account suspension.

• Verification: We employ Know Your Customer (KYC) procedures. You may be required to provide identity documents before any withdrawals are processed.
• Single Account Policy: Only one account is allowed per person, household, or electronic device.
• Security: You are solely responsible for maintaining the confidentiality of your password and securing the device used to access your account.
• Compromised Accounts: If you suspect unauthorized access to your account, you must notify our support team immediately through the channels on this site.

4. Deposits and Withdrawals

We support various payment categories to ensure a smooth transaction experience for our users.

• Limits & Timing: Deposit and withdrawal limits, as well as processing times, are displayed in your account and may vary depending on the payment method chosen.
• Ownership: All deposits and withdrawals must be made using a payment method registered in the account holder's name. Third-party payments are not permitted.
• Verification: Payouts are subject to account verification. We reserve the right to request additional documentation before releasing funds.

5. Bonuses and Promotions

All promotional offers are subject to their own specific terms and conditions. For a list of current offers, please visit our Promotions page.

Wagering Requirements

Bonus funds are separate from cash deposits. "Wagering" or "playthrough" requirements mean you must bet the bonus amount a specific number of times before it converts to withdrawable cash.

Bonus abuse, including but not limited to "bonus hunting" or creating multiple accounts to claim the same offer, is strictly prohibited and will lead to the forfeiture of all bonus funds.

6. Game Rules and Fair Play

We are committed to providing a fair and transparent gaming environment.

• RNG: All game outcomes are determined by certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure complete randomness.
• Technical Issues: In the event of a technical glitch or connection loss during a round, the round may be voided and stakes refunded, depending on the game's internal logic.
• Disputes: Any disputed game rounds will be investigated based on the game supplier's logs, which serve as the final authority.

7. Prohibited Activities

The following activities are strictly forbidden on the qdf platform:

• Fraud, collusion between players, or using bots and automation software.
• Arbitrage betting, hedge betting, or exploiting technical glitches.
• Money laundering or using the platform to process funds from illegal sources.
• Initiating credit card chargebacks after receiving winnings.
• Using another person's payment method or account details.

Violation of these rules may result in immediate account termination, loss of funds, and reporting to relevant authorities.

8. Responsible Gambling

We promote a healthy relationship with gambling. We provide several tools to help you maintain control:

• Control Tools: You may set deposit limits, session reminders, and cool-off periods through your account settings.
• Self-Exclusion: If you wish to stop gambling entirely, you can request self-exclusion. Once a self-exclusion period is set, it cannot be cancelled early.

For more detailed information, please visit our Responsible Gaming page.

9. Intellectual Property

All content on this website, including logos, text, graphics, and software, is the intellectual property of qdf or its partners. You may not reproduce, modify, or distribute any part of this site without our prior written consent.

10. Availability and Liability

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to circumstances beyond our control.

In the event of an obvious clerical error (e.g., incorrectly displayed odds or account balances), we reserve the right to correct the error and adjust the account accordingly.

11. Suspension and Termination

We reserve the right to suspend or close any account if we suspect a breach of these terms. During an investigation, account functions may be temporarily restricted.

Upon termination, any remaining legitimate funds (excluding bonus funds) will be returned to the user, provided all KYC requirements are met.

12. Data Protection

Your privacy is paramount. We collect and process your data in accordance with our strict privacy standards. For full details on how we handle your information, please read our Privacy Policy.

13. Complaints and Disputes

If you have a concern, we ask that you first utilize our internal complaint channels to allow us to resolve the matter.

To submit a complaint, please provide your account ID, a detailed description of the issue, and any supporting evidence (e.g., screenshots). We will review the matter and provide a response within a reasonable timeframe.

14. Changes to These Terms

These terms may be modified to reflect changes in our services or legal requirements. All updates will be posted on this page. Please check the "Effective Date" at the top of the page to ensure you are reading the most current version.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact our support team through the channels provided on the Support page.